When you make a purchase on our Websites or interact with us in any way, you may choose to give us personal information, such as: your name, email address, mailing address, ZIP code, phone number and credit card numbers. This allows us to provide you with our services, to process your transactions more efficiently and, ultimately, to give you a higher caliber of customer service. The decision to provide this information is optional. However, if you choose not to provide the requested information, you may not be able to use some or all of the features of our Websites or our services. Likewise, other companies also may forward to us additional personal information (such as, for example, names, mailing addresses and email addresses, as well as demographic and other usage information), when we have news or product offerings that may be of special interest to those individuals. We also may receive personal information through the use of social media websites and services or from other sources. We will not disclose personal information to irrelevant third parties without your consent.
Usage and Website Activity Information
When you visit our websites, we may collect more information: Your Internet service provider’s address, the name of the Website directing you, as well as your clicks and activity on our Websites. This anonymous usage information generally is not associated with your personal information. This tracking data helps us understand how to make our Websites more available and user-friendly to our customers.
We also gather customer information by taking note of the purchases you make, where customer preferences are remembered for future consideration. By looking at your purchases in context with marketing demographics or with information from companies whose products and services you may be interested in, it helps our buyers and merchandisers continue to seek out products and designs you may find relevant and unique.
Information at Your Service
The personal information we collect is primarily intended to offer better customer service and to improve communications. The customer information from our brands may be combined to provide greater security and inform customers of products and services that may interest them. When a purchased item is not immediately available, many of our customers appreciate receiving an email to update the status of their order. We also may need to contact customers by phone, postal mail or email if questions arise regarding their orders.
When you shop at a Cindymode stockiest, a collaborating select shops and departmental store counters, or visit us online, it is also an opportunity for you to provide us with information and feedback that helps us continue to bring new ideas, unique products and a creative approach to shopping for your home.
Third-Party Service Providers
In order to serve you better, we may at times contract with other companies (“Service Providers”) to help us process information. For instance, their assistance can help us better fulfill customer orders, manage, store and enhance customer data, and comply with postal regulations. For your security, these companies are bound by our nondisclosure agreements or other contractual arrangements to provide privacy protection for your information.
We use a Service Provider to send emails that you have agreed to receive. Web cookies are used in those email messages and at our Websites to help us measure the effectiveness of those emails and for other analytical purposes. You can “opt out” of this email cookie at any time by deleting your name from the Cindymode email mailing list, as detailed below.
We also contract with a Service Provider to help us assess visitation to our Websites. While these do allow our Service Provider to track your visits, the data retrieved cannot be used for any reason without our authorization. Although our Service Provider logs the information about your visit, we control how that data may and may not be used.
Information sharing can provide a valuable type of consumer networking. By helping to make new connections and introduce new resources to our customers, you may discover new opportunities and products compatible with your interests and needs. With that end in mind, your customer information may be shared with other select companies whose products and services you may find useful.
Information sharing also helps us to guard against potential fraud and other wrongdoing. We review transactions internally on a regular basis to identify potential concerns, and we partner with select outside companies to further enhance our ability to ensure that fraudulent orders and/or potentially damaging worms, viruses and other types of malware do not interfere with our ability to provide the best possible products, value and services to you and to our other valued customers.
Your Information Sharing Choices
We appreciate and respect that not all customers may wish to benefit from the opportunity to share information with other select companies. If you do not want Cindymode to share your personal information for marketing purposes, please immediately contact us through email and we will remove your name from lists we share with other companies. When contacting us, please clearly state your request, including your name, mailing address, email address and phone number. After we process your request, your personal information will no longer be shared for marketing purposes.
It is important to understand that with some companies or online partners, your information must be shared in order to receive their services. When you place an order with us, we may send your name, address, email address and contact number to our shipping vendor to facilitate shipping and delivery processes, allowing you to access their online delivery scheduling system. Our vendor does not share your personal information with third parties; it is used strictly to coordinate and complete your shipment. Opting out of sharing your information for marketing purposes will not prevent your relevant information from being provided to shippers when you order products for delivery or from other sharing for non-marketing purposes. Similarly, this will not prevent us from sharing information as and to the extent it is combined or aggregated (in a non-personally identified manner) or otherwise analyzed by us or our Service Providers.
Update Your Information
Updating your contact information is quick and easy. You can directly make changes by logging into to your account on our website or contact us to help you — please include your previous and current full name, mailing address, email address and phone. Please understand that updates may take some time to process.
Protecting Children’s Privacy
Cindymode respect privacy code regarding children and does not knowingly accept personal information from any child under the age of 13. If it is brought to our attention that we have inadvertently received personal information from a child under 13, we will make arrangements immediately to remove all personal and identifiable information from our system; we will not disclose this information to any other companies.
Be Careful When You Share Information with Others
Please be aware that whenever you share information on a publicly available area others may be able to access that information. In addition, please remember that when you share information in any other communications with third parties, that information may be passed along or made public by others. This means that anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.
Links to Sites and Services
Compliance With Laws and Law Enforcement
Cindymode cooperates with government and law-enforcement officials and private parties to enforce and comply with the law. We may disclose personal information and any other information about you to government or law-enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate in order to respond to legal requests (including court orders and subpoenas); to protect the safety, property or rights of Cindymode or of any third party; to prevent or stop any illegal, unethical or legally actionable activity; or to comply with the law.
We take our customers’ personal information seriously and take steps to protect our customers’ personal information against loss, misuse, alteration and unauthorized access. We use encryption technology whenever receiving and transferring your payment information on our Websites.
About SSL Certificates
When you make a purchase online, either a solid key or a locked padlock icon will appear in the lower right of your browser window. This icon indicates that your transaction session is secured through Secure Sockets Layer (SSL). If one of these icons does not appear, please contact Cindymode at 02-27650488 to complete your purchase.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You are responsible for all activities that occur under your account or password. As a result, it is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a computer that others may have access to.